Over 11 years experience as an IT professional ranging from help desk management and support to distant learning and web integration. Very proficient in Web 2.0 technologies including but not limited to social media strategy, content management systems, search engine optimization, new media, and online policy and governance.
SPECIALTIES:
Social Marketing and Strategy, New Media Research and Management, Customer Service, Helpdesk Management and Reorganization, Distant Education/E-Learning and Video Conferencing Technologies, Project Management. Content Management/Online Training Development. Technical Liaison.
Writer/Designer at Delta State University
Build awareness of Delta State University (DSU) among external and internal audiences through creation of editorial content for major components of the University’s online presence.
- Won American Advertising Federation awards for social media
- Established exceptional University online presence in less than 11 months
- Wrote several articles on new media for local media
- Staff Dedication Award recipient presented by the Student Government Association
- Reduced cost of print material by implementing online equivalents and/or alternatives
“I highly recommend Kimberly. She is top notch.”
Montrell Green / CEO at Empowerment 360 (www.empowerment360.com)
“Kimberly Is the best IT person I’ve ever worked with. I recommend her to anyone looking for an excellent leader who truly understands service.”
Terry Johnson / CEO at The Champions Within (www.championswithin.com)
“Kimberly is an outstanding colleague, the kind of person everyone wants on their team. She has superior technical skills, but what sets her apart is her outstanding interpersonal ability. Kimberly is unfailingly positive. A real joy to work with.”
Paul Starkey / Chair, Management, Marketing, and Business Administration at Delta State University
“I have known Kimberly since I started working at SunGard in 2004. During this time, my relationship with Kimberly has progressed from co-worker; to associate; to friend. She was an integral part of Managed Services at Delta State University. She is a very hardworking and detailed oriented young woman.”
Oliver Nelson / Sr. Application Developer at Tulane University
“Kimberly is dedicated and extremely capable, courteous to the nth degree, and one of the most collegial professionals I’ve ever worked with. She maintains a positive attitude no matter the situation and helps those she works with achieve more because of her own professional integrity.”
Beverly Moon / Associate Dean for Assessment & Planning at Delta State University
Unique Blogger, Blackberry Expert, Sociable IT Professional, Born Again Christian, All Around Geek